HLTWHS004 Assignment Help


Q1: Describe the following terms in one to two short sentences:

HazardHazard means the danger or risk, or it is also known as the which can cause them harm and have adverse effects of the disaster (Psaroudakis, et al., 2021).  
IncidentAn incident means an unplanned event which is resulting in potential effects on the health or potential effect on the injury.  
RiskRisk of the hazard means there is a high likelihood of the hazard and the person who is involved in the risk in the workplace. Risk is the probability of the hazard that will incur (Psaroudakis, et al., 2021).  
Risk registerThe risk register means the table of the project risks in which the identified risk will be identified and the full information of risks will be recorded in the register.
Risk assessmentRisk assessment means what is the probability and consequence of the risk and what are the priorities of risk that need to be taken.  
Risk controlRisk control is the hierarchy of the control methods which need to be taken and the first method of risk control is the elimination method, and using PPE kits is the least preferred control method.  
Risk analysisRisk analysis means the understanding of risk and identifying the negative consequences of the hazard.  
Risk management processRisk Management process is the process in which there is the framework of actions that need to be taken to control the risk incurred in the workplace.  

Q2: Complete the following table for each state/territory WHS authorities:

State or territoryWHS ActWHS RegulationWHS Codes of practice
Australian Capital Territory (ACT)Australian Capital Territory (ACT) is also known as the Federal Capital Territory, and it is built between Sydney and Melbourne in the 20th Century.  WHS regulator is the Safe Work Australia in the Australian Capital Territory, and it is a national policy that is mainly responsible for the development of WHS laws.WHS Codes of Practice states that all the WHS laws must be followed at the workplace.
New South Wales (NSW)WHS Act is Work Health and Safety Act 2011 (NSW), and it is mainly protecting the health and safety of all workers.WHS Regulator is Safe Work NSW and it is the state’s WHS Regulator.WHS Code of practice provides information on detailed information on how can we achieve the standards for Work Health and Safety laws (Potter, et al., 2019).
Northern Territory (NT)WHS Act is the National Uniform Legislation Act 2011.  NT Work safe is the WHS Regulator of the Northern TerritoryWHS Code of practice states how to achieve all the standards of the Northern Territory.
Queensland (Qld)Work Health and Safety Act 2011 (Qld)  WHS Regulator is WorkSafe.qld.gov.auIt involves what is the specific issue and what actions are taken to solve that issue for achieving the legal standards.
South Australia (SA)WHS Act is Work Health and Safety Act 2012  Safe Work SA is the WHS RegulatorIt includes the practical guidance of the people in which the work health and safety duty.
Tasmania (Tas)WHS Act is Work Health and Safety Act 2012Work Safe Tasmania is the WHS regulator of TasmaniaThe Code of the practice of Tasmania states the standards that need to follow (Potter, et al., 2019).
Victoria (Vic)Occupational Health and Safety Act 2004Work Safe VictoriaCode of the practice of Victoria provides provisional guidance regarding the performing functions.
Western Australia (WA)Work Health and Safety Act 2020    Work Safe is the regulator of Western AustraliaCode of practice states the information on achieving the standards of code of practice.

Q3: Describe why each of the following are important to your role in the community service setting in 50-100 words: 

3.a. Acts (20-30 words)

3.b. Regulations (30-50 words)

3.c. Regulating agencies (20-30 words)

3.a. Acts (20-30 words) Acts provide the full information on how to make the workplace safe and healthy, and it also outlines the responsibilities of employers on how to make the workplace safe and healthy for all the employees. 3.b. Regulations (30-50 words) Regulations state the standards which will meet the specific hazards and risks, and it also gives the licenses which will be required for the specific activities and the reports that will also be required to make. 3.c. Regulating agencies (20-30 words) Regulating agencies will be used to administer health and safety laws, and it also inspects the workplaces, and they are responsible for providing the advice and help, and it also hand out the penalties where it is necessary.

Q4: Answer the following questions:

4.a. Who is responsible for providing the primary duty of care to ensure the health and safety of workers while they are at work in the business or undertaking. (20-30 words)

4.b. What other responsibility does this person have other than the primary duty of care? (20-30 words)

  4.a. PCBU – PCBU is the person who is conducting a business, and he is the employer, and it has the primary duty of care under the Work Health and Safety Act 2011, and he is responsible for ensuring the health and safety of workers who are working in the organization (Hoebe, et al., 2020). 4.b. He is also responsible for maintaining health and safety at the workplace.

Q5: Explain the duties of a person conducting a business or undertaking (PCBUs) in the community service sector? (50-100 words)

The duties of the person who is conducting a business or undertaking PCBUs are such as they need to ensure there is a safe work environment, and there must be the manufacturing of the safe plant and structure, and there must be proper safety systems for all the work, and there will be adequate facilities and it provides the instructions regarding the training and supervision and the person also has to monitor the health of workers and all the conditions at the workplace regularly(Hoebe, et al., 2020).

Q6: Explain the rights and responsibilities and duty of care obligations of each of the following in 100-150 words:

6.a. Employer

6.b. Worker

  6.a. Employer Rights and responsibilities and duty of care obligations for an employer are such as they need to ensure that they are providing a safe and healthy workplace for their workers and their contractors, and their responsibilities include there must be safe processes and procedures for the work that needs to be done safely, and do the consulting and cooperating with all the employees regarding maintaining the safety at the workplace. And using protective equipment such as gloves and glasses. 6.b. Worker Rights of employees include there must be an elected employee who will talk to the managers regarding maintaining the safety for all the workers, so that they will be protected from hazards at work, and they provide the right protective information and receive information and training to help employees to work safely at the workplace. They are also responsible for their health and safety and the health and safety of other workers.  

Q7: What basic information should you keep to comply with the WHS legislative requirements for record-keeping and reporting? (30-60 words)

  The basic information that we need to keep regarding the WHS legislative requirements are such as workplace incidents, what incidents incurred, when and at what time they incurred as well as who is involved in those incidents, and what actions are taken to solve those incidents. All the information will be kept in the registers for the record-keeping requirements.

Q8: Explain the term due diligence in your own words and what reasonable steps an officer must take to ensure the business complies with its work health and safety obligations and the officer is exercising and demonstrating due diligence and general duty requirements? (100-150 words)

Due diligence- It is a performed review, audit and an inspection for confirming details or facts of a situation under concern. In the world of finance, it needs an inspection of records of finance before coming into a preferred deal with other party (Aven, 2012).  Reasonable steps: 1. To have the perfect knowledge about the organization. 2. Ensure that the organization has the accurate processes, procedures and resources for – Minimizing risks – Receiving information in terms of risks, issues and incidents – Complying with obligations or duties under laws of WHS 3. Constantly apply the procedures and policies of the organization (Aven, 2012). 

Q9: What particular regulatory requirements, policy, procedures or systems are relevant in the Community Service sector for infection control and managing hazards common to the work environment? List any five (5).

1. Implementing and following the procedures and policies of WHS. 2. Implementing the policies to control the infections in the organizations (Aven, 2012).  3. Implementing the policies related to the hygiene of hands and health. 4. Implementing the procedures and policies related to the disposal of water. 5. Implementing the procedures and policies of maintenance and cleaning in the organization (Aven, 2012).   

Q10: What are the legislative requirements and “duty to consult requirements” on the following:

10.a. Consulting with workers (100-150 words) 

10.b. Consulting with other duty holders at the same workplace (100-150 words) 

a) Consulting with workers The acts of WHS needs to seek advice as it is wisely realistic with the employees who are instantly get affected by the situation linked to safety, health and work. Consultation is the process of collaboration between the workers and managers. It includes sharing information related to safety and health (Spencer & Savo, 2018). b) Consulting with other holders of duty at a similar workplace There are various holders of duty that are involved in the organization like contractors, suppliers etc. The act of work safety and health 2011 needs that where many numbers have responsibility for the similar situation, every individual keep the responsibility as per the duty and should release that duty according to which an individual can control and influence the situation (Spencer & Savo, 2018).              

Q11: Explain when a PCBU must consult with workers according to WHS regulations and guidelines? (50-100 words) 

PCBU should consult with workers when- a) Estimating issues and evaluating risks related to safety and health coming from the carried work. b) Creating decisions for eliminating and minimizing those problems or risks (Spencer & Savo, 2018). c) Creating decisions related to the facilities that are adequate for the employees. d) Making changes that may influence the safety or health of the employees. e) Creating decisions related to policies to conduct with employees; solving the issues of safety and health in the organization; analysing the health of the employees; analysing the situations in the organization under management system and giving information or training to the employees (Spencer & Savo, 2018).  

Q12: Answer the following questions:

12.a. What is the definition of “hazardous manual tasks” according to the Work Health and Safety Regulations 2011 (WHS Regulations)

12.b. Provide 3 (three) examples of hazardous manual tasks in a community service sector? 

a) Hazardous manual tasks- Task that needs an individual to restrain or hold, move or carry, lower, pull, push and lift any individual, thing or animal (Kasperson, 2019).    b) Three examples are- 1. Force of sustained or repetitive 2. Sudden or high force 3. Awkward or sustained position (Kasperson, 2019). 

Q13: Discuss the link between infection prevention and control, and, compliance with WHS legislation in your own 50-100 words.

Infections are caused through bugs or pathogens like fungi, protozoa, viruses or bacteria that enters into the human body. It takes little time as the microbes spread quickly in the body and gives the symptoms of weakness or illness, describes that person which is infected may unknowingly the infection at the time of this period of incubation. Control of infection in the organization aims for protecting the pathogens to come into interaction with an individual in the organization’s first position. Employees and employers are bind under act of Occupational Health and Safety (2004) or act of WHS for providing a safe environment to their workers and also to provide sufficient procedures of the control of infection and relevant training and equipment (Kasperson, 2019).   

Q14: What are the five (5) common types of safety hazards in the community service sector and how can you minimise them? (50-100 words)

Infections are caused through bugs or pathogens like fungi, protozoa, viruses or bacteria that enters into the human body. It takes little time as the microbes spread quickly in the body and gives the symptoms of weakness or illness, describes that person which is infected may unknowingly the infection at the time of this period of incubation. Control of infection in the organization aims for protecting the pathogens to come into interaction with an individual in the organization’s first position. Employees and employers are bind under act of Occupational Health and Safety (2004) or act of WHS for providing a safe environment to their workers and also to provide sufficient procedures of the control of infection and relevant training and equipment (Kasperson, 2019).   

Q15: Explain the importance of each of the following factors in a compliant WHS policy framework in your own 30-50 words (for each):

hazard, incident and injury reporting1. Structure for learning from their fault and mistakes 2. To minimize the risks 3. For taking relevant and accurate measures 4. For maintaining the records as per guidelines of WHS (Kasperson, 2019).   
hazard identification, risk assessment and control1. Identifying the hazards 2. Estimating the risks 3. Creating the important changes 4. Act according to the requirements of documentation and procedures (Kasperson, 2019).   
human resources policies and proceduresGive training for the mentioned aspects of management of human resources: 1. Arrangements of employment and recruitment 2. Management of workforce 3. Health and development of workers 4. Safety in the place of work (Kasperson, 2019).   
consultation and participation1. Official requirement 2. Important part of the management of WHS: A secure place of work is achieved easily when every individual is focused on their work, talk with another individual for identifying the risks and hazards, Communicate about the concerns of safety and health and finding the solution of these risks they operate together (Kasperson, 2019).   
incident investigation and record-keeping1. It gives the training for the estimation of productive risks or hazards. 2. It encourages taking actions accurately and early (Kasperson, 2019).   
quality system documentationIt has various structural elements kike management of risk, mitigation of risk and estimation and procedures of management. Management of risk and safety documents the review and control of the completed tasks, registers and records and formulate the procedures, statements and methods of secured work (Kasperson, 2019). 
designated person/s for raising issuesDesignated people or holders of duty are sensitive for the concerns and issues of WHS management. 1. Officers 2. Personnel of WHS 3. Team supervisors or leaders. 4. Members of HSC 5. Members of PCBU. 6. Other designated persons of the organization (Kasperson, 2019). 
workplace support services1. The services of rehabilitation are made for providing the employers with the help and information related to mental diseases. 2. This can help in the conditions where the relations between the employer and employee are not good (Kasperson, 2019). 
use of personal protective equipment (PPE)1. Protection of the head 2. Protection of eye and face 3. Protection of hand 4. Protection of hearing (Kasperson, 2019). 
emergency proceduresPlan of emergency should provide the procedures of emergency which include a productive reply to an incident, voiding procedures (Kasperson, 2019). 

Q16: Describe each of the following principles of hazard and risk management in your own 50-100 words:

16.a. risk analysis

16.b. hazard identification procedures

16.c. hierarchy of control and its application

16.d. principles of risk assessment

16.e. examples of health and safety benchmarks

16.f. principles of safe design processes

a) It includes the consideration of source and cause of risk, negative and positive consequences, and assumptions that these consequences could happen. It controls the activities that are done by the management which reduce the happening of risks. b) Estimation of hazard in the place of work takes into consideration: – The events that can produce an injury or illness – The characteristic of effective illness related to actions The process of estimation should include an account of: – The kind in which work is managed or organised – The workplace designs c) It is based on 1. Eradication 2. Replacement 3. Separation 4. Management (Lynas & Burgess-Limerick, 2013). d) Risk means a chance of that event that is not wanted by anyone. RISK= Seriousness of threats * possibility of happening R = S * P Risk in descending order Loss of moneyLittle injuryTemporary damage e) The company should assess its sources of data for estimating achievement of its requirement of legislation for participation according to example. Data of internal are: – Sheets of attendance from the meeting – Procedures and policies for determination of consultation process. f) It is the procedure of estimating risks and removing them or establishing a method of control to estimate them at the time of the process of design. The objective of this process is to decrease the risk and make sure a healthy and safe environment of work in an organization(Lynas & Burgess-Limerick, 2013).

Q17: What are the six (6) benefits of effective record keeping and WHS documentation procedures?

Some benefits of effective record keeping and WHS documentation procedure are- 1) It helps to make sure that management is well aware of the performance of the organization. 2) About the proactive has been safety management it helps to provide the evidence. 3) With the continious improvement it helps in assisting. 4) Effective performance can be enabled. 5) To the continuous improvement in the health and safety performance helps to demonstrate a commitment. 6) It makes sure to review the health and safety performance of the individual managers (Oswald, et al., 2018).  

Q18: What are the four (4) common types of WHS documentation?

  Some of the common types of WHS documentation are- 1) For discussing the WHS issues meetings. 2) Trainingprograms can also be well documented from the stage of the planning to the stage of implementation. 3) Internal as well as an external review of the WHS management can also be documented well. 4) All hazards, injuries, and incidentsinvitations can be documented (Smith, et al., 2018).  

Q19: How would you raise a health and safety issue with designated persons in the workplace? List three (3) ways.

With the designated person some of the ways to raise the health and safety issue in the workplace are- 1) In writing submitting the reports. 2) Attending meetings 3) Approaching the designated person(Dawes, et al., 2019).  

Q20: Write the name of correct safe design principle for the following explanations (Reference: Guidance of the principles of safe design for work (May 2006), Australian Safety and Compensation Council, Canberra):

  1. All products, processes and tasks must be systematically assessed for risk. This involves identifying hazards, assessing risk and putting in place risk controls to eliminate or control that risk.
  2. There must be effective communication and documentation of all design and risk control information between all persons involved. This applies through the whole lifecycle of the product/process.
  3. The people who have the decision-making power to design processes, facilities and so on must be able to promote their safety with the people at the coal face.  Where there are several people involved in the design process, there must be collaboration between them.
  4. Every product has a lifecycle – for example children’s play equipment starts as a concept, then it is designed, manufactured, supplied and installed, used, maintained, decommissioned and disposed of.  Hazards must be identified and controlled as early in the lifecycle as possible.  For example, it is better to fix up a weak point in the equipment frame during the design phase than to strengthen it after it has been made.
  5. The people who are in control of designing a process or product must have the knowledge and capability to do this safely.  If the knowledge or capability are not held they must be acquired.
  Some of the names of the correct safe design principles for the following are- a) Systematic risk management principle- principle 3 b) Transfer of information- Principle 5 c) Person with having the control- Principle 1 d) Product lifecycle- Principle 2 e) Safe design of knowledge and capability- Principle 4(Coman, et al., 2022).

Q21: Write down five (5) ways a consultation about WHS issues may take place in an organisation?

  Some of the ways about the issues of the WHS which may take place in an organization are- 1) The health and safety committee 2) Group and individuals’ emails 3) Personal of WHS, for example,Health and safety officers or HSR 4) Risk assessments and during the workplace inspection seeking feedback 5) Individual face-to-face meetings or regular meetings of the team (O’Neill, et al., 2022).  

Q22: Write down three (3) potential barriers in effective evaluation and management of WHS processes for improvement?

Some of the potential barriers and effective evaluation and management of the processes for improvement are- 1) Lack of resources- security of resources can become better and effective evaluation and management. 2) Cultural issues-different cultures can become an issue in effective evaluation and management. When people have different cultures, they have different thinking. There might be clashes arising due to differences in culture. 3) Attitude of management and workers, including the desire to protect self and others-wrong attitude of management and workers can become a barrier in effective evaluation and management (Caldera, et al., 2019).  

Assessment Task 2 – Unit Project (UP)

Instructions to complete this assessment task:

  • Please write your responses in the template provided.
  • You may attach a separate sheet if required.
  • You must include the following particulars in the footer section of each page of the attached sheets:
    • Student ID or Student Name
    • Unit ID or Unit Code
    • Course ID or Course Code
    • Trainer and assessor name
    • Page numbers
  • You must staple the loose sheets together along with the cover page.
  • You must attach the loose sheets chronologically as per the page numbers.
  • Correction fluid and tape are not permitted. Please do any corrections by striking through the incorrect words with one or two lines and rewriting the correct words.
  • The premise of the project must be closely related to the previous assessment task.
  • This submission must be well presented and follow the guidelines and instructions provided.
  • Please follow the format as indicated in the template section below.
  • One of the most important steps that you can take: proofread your answers.
  • Appropriate citations are required.
  • All RTO policies are in effect, including the plagiarism policy.

Resources required to complete the assessment task:

  • Computer
  • Internet
  • MS Word
  • Printer or e-printer
  • Adobe acrobat/reader

Project task:

This assessment task requires student to read and understand a declaration written by a community service practitioner and complete the following activities:

Conduct a workplace risk assessment and record the results, including:

  • identification of hazards and potential hazards
  • risk assessment
  • evaluation of policy/procedure in line with state/territory legislation and industry guidelines
  • development of risk controls and measures

Declaration by a community service practitioner:

  1. Ms Ruby dos Santos visited my community service centre for a counselling session regarding a family violence related matter.
  2. I have met with Ms Ruby dos Santos (DOB: 07/06/1981) and Mr Mark Salvos (DOB: 19/03/1986) on three occasions to date for counselling and as per their request, I have prepared a statutory declaration/report on my professional observations.
  3. Ruby and Mark met in August 2016, became engaged during 2017 and were married on the 18th February 2018.
  4. Ruby advised that she has been suffering from depression on and off for the past few years after being in a relationship where she experienced significant family violence and has been prescribed medication for her depression. Her ex-partner is now in jail after breaching an Apprehended Violence Order that she had taken out against him after a particularly violent incident in which she feared for her life. Ruby has a two-year-old son, Huan (DOB: 14/02/16), with her ex-partner.  Huan lives with Ruby full-time.
  5. Ruby advised that she had been very reluctant to enter into another relationship and had not dated anyone since she left her ex-partner, until she met Mark. Ruby advised that at first, they met online and spoke on the phone for a few days before meeting face-to-face.  Ruby advised that from the moment they met, she felt very comfortable with Mark, mostly because of his quiet manner and felt that he was someone she could trust. During subsequent discussions, Ruby advised that she found out more about Mark’s less than satisfactory living conditions, and as a result of this invited him to live at her house as she had a spare bedroom. They agreed on the rent that he would pay and that Ruby would provide Mark with meals and would do his washing and clean his room.
  • Ruby stated that she felt very comfortable, initially, from their first meeting as Mark was very quietly spoken, gentle and thoughtful. She advised that they were very happy with the arrangement of Mark living in her house and they soon became good friends. She advised that she had not had a relationship with someone like Mark before and that it was not long before she realised that she had fallen in love with him. Ruby stated that her son is her first priority and that if Mark’s behaviour towards her son had not been acceptable then she would not have continued their relationship.
  • I, however, noticed some signs of struggle and sadness in the eyes of Ruby and I felt she was not opening up.
  • As I started inquiring about the causes, Mark Salvos came in and said he wants to join the discussion.
  • I told him that this session is only allocated to Ruby, but he insisted that he wants to be part of the session.
  • I told him again to leave the session and let me continue my discussion with Ruby, he however simply ignored me.
  • Ruby was numb and could not speak anything after Mark joined the session and refused to leave.
  • Ruby had tears in her eyes and I knew something is seriously amiss.
  • I, therefore, repeated the third time, that if Mark does not leave the session, I have to call security.
  • As I said this, he became very angry and started shouting at me.
  • He accused me for brainwashing his wife and unnecessary getting into their personal life.
  • I had no other option other than to call security.
  • Security, to my surprise, did not hear my requests because of a fault in the security bells.
  • I reported the fault in security bells two days ago to a WHS officer (relevant authority) but he did not do anything to rectify the fault.
  • I had to personally stand up and call security and It was one of the worst experiences of my life.
  • I could see that Mark was hiding a weapon with him and I was unsure when he could use that on me or on his wife.
  • Security officers were not wearing any personal protective equipment (PPE) for protection.
  • Mark threatened me of self-harm and also said “this will not be good for you” as he was escorted from the premises by the security officers.
  • Seeing what unfolded, Ruby started telling me everything, including that Mark has changed his behaviour with her and the child.
  • He threatened to use a weapon against her and physically assaulted her on two occasions by pushing her to the wall.
  • He also prevented her and the child from practising their religion and meeting his other family members and friends.
  • Following our counselling sessions, I advised Ruby to report the matter to Police. 
  • I also reported the matter to the WHS management committee and also to the Director.
  • Organisational policy clearly mentions the following guidelines in line with state/territory legislation and industry guidelines, those have not been followed in this case:
    • Duty of care obligations of employers towards their employees
    • Duty of care obligations of employees to themselves and others
    • Reasonable care guidelines
    • Work, health and safety requirements, obligations and standards especially the use of personal protective equipment against health or safety risks at work.
    • Risk controls and measures
  • When this matter was investigated, I was told by the security personnel that as I only reported the fault in the equipment verbally, the WHS officer got busy with another serious matter and forgot to fix the security bell. I was advised by the WHS director to complete the “Faulty equipment form” whenever required in the future.
  • As a practitioner I work predominantly with clients either from CALD backgrounds or those from very low socio-economic backgrounds with limited literacy skills.  To ensure that I am able to counsel clients within a safe and therapeutic environment, I do not limit sessions to one hour. In some instances, an interpreter may be required, meaning that sessions may last for 2 – 3 hours. This ensures that I am able to help clients translate seemingly large problems into outcomes which are clearly defined and achievable for them.  Solution Focused Brief Therapy (SFBT), my preferred model of therapy, is utilized in family violence, education, criminal justice services and child welfare areas as it is future-focused and goal-directed.

You are now required to complete the attached workplace risk assessment form

  WORKPLACE RISK ASSESSMENT FORM Managing Workplace Health and Safety Risks procedure  Form WHS
Workplace: community service center   
Local Assessment No: 10  Assessment Date:      10 /1   / 2022  Next Review Date:            10/    1      / 2024  Sign-off:Community service practitioner   Name:  Maya Robertson                            Position: community service practitioner Date:    10   /    1 /   2022                 
What is being assessed?  Ms. Ruby dos Santos visited the community service centre for counselling. As she was feeling quite depressed due to his family matters. She came to the community service centre for taking the session of counselling related to violence-related matters.   
People involved in the assessment Assessor(s): Community service practitioner Others consulted:Security officer WHS management committee WHS Director 
Risk assessmentRisk control plan/ WHS Action Plan/Procedures  
ItemHazard description/ how exposed   (Refer Appendix 1)Risk control measure(s) in place Evaluation of current policies/procedures/documentation   (If existing controls need improvement or new controls introduced, record under the Risk Control Plan columns)Current risk level (H/M/L/VL) with controls (Refer App.2)Extra controls needed to reduce risks to low or very low   (The item should not be used or the process started until the remaining ‘residual risk’ is L or VL)Person responsibleDate extra controls to be doneDate extra controls completed
1Noise (discomfort)To protect the noise hazard noise control devices can be established.(Unlikely x Critical) = MediumInstall the noise control devices.The WHS management committee Policies officer or safety officer The director  Within one 1-week the device must be installed.1 week
2Mental stressSupposedly Nothing, since the community worker did not get to talk about this horrible experience to a counsellor or someone in a similar position, only the management, who were blaming the fault partially on the community worker themselves, was handling this case (Kim, et al., 2018).    (Unlikely x Critical) = MediumIt is important to make sure that a qualified counsellor must be available to resolve and listen to any staff member.The WHS management committee Policies officer or safety officer The director  Within 24 hours the suitable action must be taken.Within 24 hours
3Violence or assaultThere was a fault with the security bell, so it needs to be prepared. Security officers were not ready, they only respond to dangerous situations when they are called out or when they hear the alarm.  (Likely x Critical) = High  A backup plan also is prepared for an example portable alarm which can be carried by the community workers.Security cameras can also be set up, these cameras can be monitored h by the security officers. Security must be advised to wear the proper PPE. This PPE will be helpful for them in difficult or harmful situations (Rupp, et al., 2018).    The WHS management committee Policies officer or safety officer The director    Within 24 hours the suitable action must be taken.Within 24 hours

Appendix 1 – What hazards might be present? Select the correct ones.

Hazards: Potential to cause harm to people, property or the environment.
General Work Environment Health and Security Plant and equipment 
Restricted access or egressFoodVehicles
Confined spacesPoisoning or contaminationMobile and fixed plant
Air-conditioning (thermal comfort)Communicable diseasesPowered equipment
Air qualityIntoxicationNon-powered equipment
LightingDehydrationElevated Work Platforms
Noise (discomfort)Violence or assaultPressure vessel
Outdoors (sun exposure)Working alone or in isolationLaser (Class 2 or above)
Uneven walking surfacesWorking in remote areasTraffic control
Working at heightBites / StingsElectrical
Ergonomic/manual handling Chemical Vibration
Workstation set upHazardous chemicalsMoving parts
Poor postureExplosivesAcoustic / Noise
Lifting / CarryingEngineered nanomaterialsTemperature / Weather effects 
Pushing / PullingGas cylindersHeat
Reaching/overstretchingRadiation Cold
Repetitive movementIonising radiationRain / Flood
BendingUltraviolet (UV) radiationWind
Eye strainRadiofrequency/microwaveIn or on water
Work design and management Infrared radiationPressure (Diving / Altitude)
FatigueBiological Lightning
Mental stressAnimal tissue / FluidsOTHER 
Organisational changeHuman tissue / Fluids 
Work violence or bullyingAllergenic 
Inexperienced or new personnelOther Biological 
Volunteer or work experience safety  
Children or U18 students  

Appendix 2 – Risk Assessment Matrix

LIKELIHOODCRITICAL (may cause severe injury or fatality – more than two weeks lost time)MAJOR (injury resulting in at least one day lost time)MINOR (medical treatment injury – back to work)NEGLIGIBLE (first aid treatment – no lost time)
VERY LIKELY (exposure happens frequently)  High  High  Medium  Medium
LIKELY (exposure but not frequently)  High  Medium  Medium  Low
UNLIKELY (exposure could happen but only rarely)  Medium  Medium  Low  Very low
VERY UNLIKELY (Exposure can happen but probably never will)  Medium  Low  Very low  Very low


Risk priorityDefinitions of priorityTime frame
HighSituation critical, stop work immediately or consider cessation of work process. Must be fixed today, consider short term and/or long term actions.Now
MediumIs very important, must be fixed urgently, consider short term and/or long term actions.1 – 3 weeks
LowIs still important but can be dealt with through scheduled maintenance or similar type programming. However, if the solution is quick and easy then fix it today.1 – 3 Months
Very lowReview and/or manage by routine processesNot applicable

Assessment Task 3 – Role play 


This is in continuation of the previous assessment task. Student is required to do the following activities in this assessment task:

  1. conducting the following consultative activities with the workers:
  1. information session about workplace policies and procedures, including demonstration of personal protective equipment (PPE) where required for the job role
  2. consultative discussion regarding outcomes of a workplace risk assessment, including risk controls and measures developed as part of the risk assessment process
  3. monitor workplace compliance with WHS procedures

Background and pre-requisite of Assessment 3

Students must complete the assessment task 2 before attempting this assessment activity.

Activity 1: Role Play

In this assessment activity, you are required to participate in a role play with fellow students. Students will take the following roles:

  1. Community service practitioner
  2. Security officer


Firstly, you are acting as a community service practitioner. You are required to discuss the work, health and safety guidelines and maintain compliance with workplace policies and procedures and use personal protective equipment (PPE) with the security officer. The role of the security officer will be played by another student.

Time-limit on roleplay:

Five minutes (Make sure It’s a short role play and not a show)


  • Discuss what has happened? Either act it out or describe out loud what has happened.
  • Discuss the requirements set in the workplace policies and procedures.
  • Look back over your risk assessment activities and analysis you completed and discuss the following:
  • Discuss how the problem and hazard should be solved.
    • Does the person involved need first aid?
    • Do you require assistance with this problem?
  • Discuss the need of maintaining personal protective equipment (PPE) for the work role.
  • Discuss do you need to fill out any incident report/risk assessment forms?
  • Discuss the level of stress/fatigue.
  • Confirm from the student who is playing the role of security officer that he understands the requirement of complying with the work health and safety guidelines and organisational requirements.
  • Students will swap the roles and each student is required to play all roles.

Participants of the meeting

WHS meeting

WC – Good Morning, welcome to the meeting

Community Service Practioner – Good Morning sir.

HSR – Good Morning everyone. What we are going to discuss today?

Security officer – Today we are going to discuss the work health and safety guidelines for the organizational requirements and discuss what are the level of stress and the level of fatigue.

Community Service Practioner – yes, right. We need to understand the importance of personal protective equipment, and we need to discuss the role of a security officer, complying with the work health and safety guidelines of the organization. So, first is the level of stress, and the level of fatigue explains that prolonged stress will cause chronic fatigue, and there will be disruptions in the stress, and energy levels will also be decreased.

If there is any case incurred at the workplace then we need to use the first aid box, and it also requires assistance with the problem, and for that manager will be there to handle the situation.

The roles and responsibilities that need to be performed by the security officer are such as needs to ensure that all the employees are under the safety and security of the organization and everyone is under the protocol.

Security Officer – okay sir, that’s great. And also, I need to understand the requirements of complying with the work health and safety guidelines and the organizational requirements also. And there must be a piece of proper protective equipment that will be there at the workplace so all the employees will wear the PPE kits.

Community Service Practioner – yes, right. Risk assessment forms will be there at the workplace and it ensures that all the risks will be recorded at the workplace in the risk assessment form and they need to understand the importance of all the risks.

Assessment Task 4 – Role Play

Role Play: 


Through dramatic play, demonstrate the roles and responsibilities of the employer and the employee within the workplace.

Required materials and equipment

List of rights and responsibilities, overhead projector and discussion paper

Key Concepts

  • Prepare a one-page document and list at-least 5-10 responsibilities of employer
  • Prepare a one-page document and list at-least 5-10 responsibilities of employee

Role play: Students create a short speech proclaiming their rights and responsibilities as an employee working at a company of their choice and as an employer. Students are encouraged to use emotions and tone of voice suitable to the workplace environment.

The speeches should include a review of the three rights of a worker, roles and responsibilities of the employee and employer within the chosen workplace.

Discuss must discuss the three rights of an employee:

1. the right to know about workplace hazards and to receive training on how to do the job safely;

2. the right to participate in solving health and safety problems, and in the identification and control of workplace hazards;

3. the right to refuse dangerous work.

Role play actors:

Students will be completing this role play in a simulated work-place setting with other students. Two students will be performing the role play at any given time. Student A will be playing the role of an employer and student B will be taking the role of the employee.

Students will swap the roles and each student is required to play all roles.

Time-limit on roleplay:

Two to three minutes to perform each role (Make sure It’s a short role play and not a show) 

Students must also submit the following two lists:

  • Expectations the employer has for the employee;
  • Expectations the employee has for the employer.

Students then share and compare their list with others.


Employee- hello, good morning

Employer- hello good morning

Employee- today we are here to discuss each other’s responsibilities and roles.

Employer- okay

Employee- there are many responsibilities of the employees. all the employees have the right to have an elected employee to talk to managers. From the hazards at the work to be protected. About the WHS problems talk to the managers. If the employee feels unsafe, they have the right to stop doing work.

Employer- okay that nice. I have also many roles and responsibilities as an employer. We have the right to hire or dismiss the workers. We have also the right to expect reasonable work performance from the staff members.

Employee- okay

Employer- according to you what are the expectations of the employee from the employer.

Employee- we expect to form the employer to provide the safety processes and procedures in place to make sure that safe work can be done.

Employer- okay, what’s more

Employee- an employee also wants to get the training and supervision for working safely and using the chemicals, equipment’s and aids properly.

Employer- okay

Employee- according to you what are the expectations of the employer from the employee.

Employer- an employer from an employee expects to consult and cooperate with the employee regarding safety.

Employee- okay what’s more

Employer- the employer wants the employee to trust them, respect them, to have a positive social interaction.

Employee- okay. Do you know about the rights of an employee?

Employer- yes, the employee has the right to know about the workplace hazard, and to do the job safely employees have the right to receive the training. Do you know about employee rights?

Employee- yes sir, employees have the right to refuse dangerous work. If the employee thinks that the wok is not safe, they can deny it. Employees are having the right to take part and solve health and safety problems.

Employer- okay very nice. You face any issue further you can consult me.

Employee- okay thank you, sir.

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